Privacy Policy

Dedicated to our customers.

Privacy Policy

Thank you for visiting the Alexis Fire Equipment Company web site. Your privacy is important to us, and we realize that our business is based solely on the trust that we maintain with all of our visitors. To better protect your privacy, we provide this notice explaining our online information practices and how the collected information is utilized.
Information Collected by Alexis Fire Equipment Company

At certain parts of our site you can, request information, order products, or otherwise express an opinion. The types of personally identifiable information that may be collected at these pages include: name, address, e-mail address, billing information, telephone number, fax number, and information about your interests in and use of various products, programs, and services. The amount of information collected depends on you. More detailed personal information is collected when placing an online order than what is collected when submitting an information request.

At certain parts of some of our sites, only persons who provide us with the requested personally identifiable information will be able to order products, programs, and services or otherwise participate in the site’s activities and offerings.

We also may collect certain non-personally identifiable information when you visit many of our web pages such as the type of browser you are using (e.g., Internet Explorer, Mozilla, Chrome), the type of operating system you are using, (e.g., Windows, Linux or Mac OS), the domain name of your Internet service provider (e.g., Comcast, Verizon, TimeWarner), and the IP address to measure site traffic.

 

How We Use the Information Collected:

We may use the information you provide about yourself to fulfill your requests for our products, programs, and services, to respond to your inquiries about our offerings, and to offer you other products, programs or services that we believe may be of interest to you.

We sometimes use this information to communicate with you, such as to notify you when you have won one of our contests or when we make changes to our subscriber agreements, to fulfill a request by you for an online newsletter, or to otherwise contact you.

The information we collect in connection with our online forums and communities is used to provide an interactive experience. We use this information to facilitate participation in these online forums and communities and, from time to time, to offer you products, programs, or services.

If you choose to submit content for publication (e.g., a “letter/email to the webmaster”), we may publish your letter/email name and other information you have provided to us.

We sometimes use the non-personally identifiable information that we collect to improve the design and content of our site and to enable us to personalize your Internet experience. We also may use this information in the aggregate to analyze site usage, as well as to offer you products, programs, or services.

We may disclose personally identifiable information in response to legal process, for example, in response to a court order or a subpoena. We also may disclose such information in response to a law enforcement agency’s request.

No person or persons outside of certain direct Alexis Fire Equipment company employees and our web consulting firm have access or contact with any information collected and are required to protect this information in a manner that is consistent with this Privacy Notice. Employees who violate our privacy pledge will be subject to our normal disciplinary process. All new employees are required to conform to our privacy pledge. Whenever we hire other organizations to provide support services, we will require them to conform to our privacy pledge and to allow us to audit them for compliance.

Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Notice.

We may on occasion combine information we receive online with outside records to enhance our ability to market to you those products or services that may be of interest to you. If you prefer not to receive marketing information from this site, click here for instructions on how to make your request.

The Alexis Fire Equipment web site, covered by this Privacy Notice will not use or transfer personally identifiable information provided to us in ways unrelated to the ones described above without also providing you with an opportunity to opt out of these unrelated uses.

Collection of Information by Third-Party Sites and/or possible Sponsors:

Portions of our site may contain links to other sites whose information practices may be different than ours. Visitors should consult the other sites’ privacy notices as we have no control over information that is submitted to, or collected by, these third parties.

The Alexis Fire Equipment Company web site covered by this Privacy Notice sometimes may offer content (e.g., contests, sweepstakes, or promotions) that is sponsored by or co-branded with identified third parties. By virtue of these relationships, the third parties may obtain personally identifiable information that visitors voluntarily submit to participate in the site activity. Alexis Fire Equipment Company has no control over these third parties’ use of this information.

Cookies:

Alexis Fire Equipment Company utilizes “cookies” on alexisfire.com to enhance functionality and make a wide range of features available for our visitors and/or customers convenience.  Any type of information that may be collected is discarded automatically by our server. In the future we may implement cookies throughout the rest of alexisfire.com as a way to further enhance our visitors experience with this site. This privacy policy will reflect any changes to our web site programming and the information that may or may not be collected.

Our Commitment to Security:

We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. We employ encryption technology and Secure Socket Layers (SSL) in appropriate areas of the website where transfer of sensitive data may be required.

To protect your privacy and security, we will take reasonable steps to help verify your identity before granting access or making corrections.

A Note to Parents:

The site you are visiting is a general audience site.

How to Contact an Website Alexis Team Member:

If you have any questions or concerns about the Alexis Fire Equipment online policy for this site or its implementation you may contact us at [email protected].

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