Customer Satisfaction Survey

Email(Required)

Department Name(Required)

Website

Please give a rating for your Sales Representative / Dealer(Required)

Please rate what you feel is the market reputation for the Alexis Product(Required)

Rate 1-5 how likely are you to be a repeat customer (1 Lowest, 5 Highest)(Required)

Rate 1-5 the quality of the body build on your apparatus (1 Lowest, 5 Highest)(Required)

Rate 1-5 the price/value point of your apparatus (1 Lowest, 5 Highest)(Required)

Rate 1-5 the Alexis warranty/service you have received for your apparatus (1 Lowest, 5 Highest)(Required)

Rate 1-5 the training you have received for your apparatus (1 Lowest, 5 Highest)(Required)

Rate 1-5 the Alexis advertising & marketing (1 Lowest, 5 Highest)(Required)

Rate 1-5 the Alexis specification & bidding process (1 Lowest, 5 Highest)(Required)

Please enter any additional comments below

BODY QUALITY RATING

Rate 1-5 the overall Alexis Body Quality (1 Lowest, 5 Highest)(Required)

Rate 1-5 Body meeting your specifications (1 Lowest, 5 Highest)(Required)

Rate 1-5 Training on the Body (1 Lowest, 5 Highest)(Required)

Rate 1-5 Operational Ease of the Body (1 Lowest, 5 Highest)(Required)

Rate 1-5 Performance of the Body (1 Lowest, 5 Highest)(Required)

Rate 1-5 Fit and Finish of the Body (1 Lowest, 5 Highest)(Required)

Rate 1-5 Striping and Lettering quality on the Body (1 Lowest, 5 Highest)(Required)

CHASSIS QUALITY RATING

Rate 1-5 Overall Quality of the Chassis (1 Lowest, 5 Highest)(Required)

Rate 1-5 Whether or not the chassis met your specifications (1 Lowest, 5 Highest)(Required)

Rate 1-5 Training you received on your chassis (1 Lowest, 5 Highest)(Required)

Rate 1-5 Operational Ease of your chassis (1 Lowest, 5 Highest)(Required)

Rate 1-5 Performance of your chassis (1 Lowest, 5 Highest)(Required)

Rate 1-5 Fit & Finish of your chassis (1 Lowest, 5 Highest)(Required)

Rate 1-5 Striping and Lettering quality on the Chassis (1 Lowest, 5 Highest)(Required)

Did you purchase an Aerial Unit?

AERIAL QUALITY RATING

Rate 1-5 Overall quality of the Aerial Component (1 Lowest, 5 Highest)(Required)

Rate 1-5 Whether or not the Aerial Component met specifications (1 Lowest, 5 Highest)(Required)

Rate 1-5 Any training you received on the Aerial Component of your apparatus (1 Lowest, 5 Highest)(Required)

Rate 1-5 Operational ease of the Aerial Component of your apparatus (1 Lowest, 5 Highest)(Required)

Rate 1-5 Performance of the Aerial Component of your apparatus (1 Lowest, 5 Highest)(Required)

Rate 1-5 Fit and Finish of the Aerial Component of your apparatus (1 Lowest, 5 Highest)(Required)

Rate 1-5 Striping and Lettering quality on the Aerial Component (1 Lowest, 5 Highest)(Required)

Please list any problems you had at the time of delivery:

Please list any missing items:

What three (3) things should Alexis Fire Equipment change quickly to remain at the top of the fire apparatus business?(Required)

When will you be purchasing your next apparatus?(Required)

What type will it be?(Required)

How many will you purchase?(Required)

Who will you invite to bid?(Required)

What single item do you like most about your new Alexis product?(Required)

My new Alexis Product fulfils all my form needs(Required)

Please provide a testimonial for your new Alexis Fire Apparatus.

Alexis Customer Satisfaction Survey

BODY QUALITY RATING

CHASSIS QUALITY RATING

AERIAL QUALITY RATING